02Service · Cross-Border Ecommerce

From your storefrontto every cart,anywhere on Earth.

We architect and operate the ecommerce stack that quietly turns global ambition into shipped orders — marketplace by marketplace, payment rail by payment rail, return policy by return policy. The unsexy work that makes the revenue real.

Going global is an operations problem disguised as a marketing problem.

Most cross-border ecommerce strategies break in places founders never thought to look — refused payments because of a foreign card BIN, a return policy that violates Korean consumer law, a Japanese checkout that asks for a postcode in the wrong format, a Black Friday inventory bet that ignored Chinese New Year. We sweat those details because they are the difference between a global revenue line and a global excuse.

"Anyone can launch in a new country. Almost no one can keep contribution margin positive while doing it."
40+
Markets actively operated
+38%
Avg. checkout completion lift
¥180M
Avg. revenue / market by year 2
Capabilities

What this engagement actually includes.

Marketplace strategy & operations

Amazon JP, Rakuten, Qoo10, Shopee, Lazada, Tmall Global, Coupang. We pick the marketplaces that matter for your category, manage the listings, and run the daily operating rhythm — pricing, content, ads, A+, reviews.

Payment & checkout localization

Konbini and bank transfer in Japan, Naver Pay in Korea, GrabPay across SEA, Alipay/WeChat in China, Klarna and iDeal in Europe. Currency display, tax handling, and the small UX details that destroy conversion when wrong.

Fulfillment & returns

3PL partner selection per region, freight forwarding, customs prep, last-mile carrier optimization, returns logic that keeps customers happy without bleeding margin. We have warehouse partners pre-vetted in 22 countries.

Storefront engineering

Shopify Plus, BigCommerce, headless setups when warranted. Multi-region architecture, language switching that respects context, geo-IP routing, and the analytics layer that ties marketplace and DTC performance together.

Compliance & consumer protection

GDPR, APPI, PIPL, regional consumer-protection laws, age-gate handling, returns windows, claim restrictions. We keep you legal in markets where 'we'll figure it out later' is a six-figure mistake.

Performance media & retention

Paid media built for each platform's conversion economics. Lifecycle CRM in language. Subscription mechanics where they fit. The retention loop that turns first orders into a real LTV story.

Process

How we run the work.

01Map

Market & channel selection

We model demand, fulfillment cost, taxes, and category fit across the markets you're considering, then recommend the launch sequence that maximizes early ROI.

2-3 weeks
02Build

Stack architecture

Storefront, marketplace listings, payments, fulfillment partners, analytics. We hand you a documented stack you can audit, not a black box.

4-6 weeks
03Launch & iterate

Go-live and optimize

Coordinated launch across selected channels. Weekly performance reviews. Continuous experimentation against checkout, pricing, creative, and product mix.

Ongoing from week 8
Case study · US brand expanding into Japan + Korea

Two new markets, one operating model, profitable in 9 months.

A US$22M outdoor brand wanted Japan and Korea but couldn't afford parallel team builds. We architected a single shared cross-border ops layer — Tokyo-based fulfillment for both markets, marketplace-led launch in Japan via Rakuten, DTC-led launch in Korea via Cafe24 with Naver shopping integration. Both markets hit contribution-margin positive inside nine months.

"Deebo built us a cross-border operations team without us hiring one. The dashboards alone changed how we run the company."

VP International, US outdoor apparel brand

+47%
Total company revenue Y1
Outdoor apparel
Why Deebo

Three reasons clients choose us for this.

01

We operate the stack, not just specify it.

Most agencies hand you a deck and disappear. We run weekly stand-ups against your marketplaces and your checkout, with the same urgency we'd give an in-house team.

02

We've made every cross-border mistake worth making.

Wrong courier, wrong incoterm, wrong tax registration, wrong creative. The lessons are baked into our playbooks. You skip the tuition.

03

Our incentive is your contribution margin.

We report contribution margin first, gross revenue second. If a market doesn't earn, we tell you to leave it before the spend stacks up.

FAQ

Honest answers to honest questions.

Do you handle inventory and warehousing, or just the strategy?

+
Both. We have established 3PL relationships in Tokyo, Seoul, Singapore, Hong Kong, Shanghai, Sydney, and Rotterdam, plus brokered partnerships across the Americas. We can plug you into a network or run a tender if your scale warrants dedicated agreements.

Can we launch DTC and skip marketplaces?

+
In some categories, yes. In Japan, almost never. Marketplace-led launch reduces customer-acquisition cost in the early months and gives you reviews, distribution, and category presence faster than DTC paid media. We make the call category-by-category.

How do you price the engagement?

+
Setup is fixed-fee against the agreed scope. Ongoing operations are a base retainer plus a performance component tied to contribution margin or net revenue, depending on the model. Transparent, no hidden marketplace fees.

Do you replace our existing ecommerce team?

+
Almost never. We extend it. The best engagements have your team owning brand, product, and creative direction, with us owning regional execution, marketplace operations, and the technical surface area.
Next step

Talk to a senior strategist about your cross-border ecommerce.

Thirty minutes, no pitch deck. We listen, ask the questions that matter, and tell you what we'd actually do — even if that means recommending you don't hire us.

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